Everything You Need To Know

Create Your Own Design

We can customize any design you desire—from sketches, inspiration photos, or simply the ideas you’ve been dreaming about. To get a general sense of the price, we recommend browsing our shop and comparing with the most similar design in our collection.
For a clear and personalized quote, simply book a free consultation. Our designer will listen to your ideas, guide you through possibilities, and provide a tailored estimate for your one-of-a-kind gown.

Customizations

Love one of our designs but want to make it uniquely yours? We’re happy to help you add that special touch
We offer a range of customizations—some complimentary, others involving a small fee depending on the time, materials, or complexity required.

Enjoy Free Custom Touches
Adjustments that don’t require extra materials or significantly extend production time are complimentary . . If a customization flows naturally into our existing process, it’s our gift to you.

Customizations That May Incur a Fee
Requests involving added materials, design structure changes, or extended production time may come with a fee starting at $25, always shared with full transparency and no hidden costs.
To find out whether your desired customization is complimentary or fee-based:
• Email us at skyler@skyleros.com with the name of the dress and your custom ideas
• Share your thoughts during your free initial consultation call.
We’ll review your request, let you know what’s possible, and provide a quote if needed.

Measurement

Skyleros Live Video Measurement Session

Your Personalized Fitting Experience – From Anywhere in the World
To ensure the most accurate fit, we offer a complimentary live video measurement session with us after your order is placed.
This process allows us to guide you through every step with precision, care, and support — no guesswork involved.

What’s Included:
-A 20–30 minute one-on-one Zoom or Google Meet session
-Step-by-step guidance for each measurement
-Tips for how to stand, measure, and record accurately
-Friendly support and answers to any fit-related questions
-Optional screenshot documentation (with your permission) for our internal tailoring reference

What You’ll Need:
A  measuring tape
-A shoestring type of strap to go around your waist
-A friend, partner, or family member to assist you
-Form-fitting clothes (e.g.,fitted tank top and leggings, tight pants)
-A well-lit space with enough room to stand and turn
-A phone stand, tripod, or somewhere to prop your device
-Around 20–30 minutes of quiet, focused time

Production & Shipping Time Of Your Dress

Your dress will be ready to ship within 6 weeks of placing your order. To stay worry-free, we recommend ordering at least 10 weeks in advance to allow a comfortable timeline for any unexpected needs.

Track Your Dress

Receive photo updates throughout the making of your gown.
Preview your completed dress before it ships, so you know exactly what to expect.


International Fitting & Alteration Support

Your gown has arrived—but if minor tweaks are needed, don’t worry. This is rare but completely normal, especially for long-distance custom orders. Most adjustments can be easily handled by a local tailor—and we’re here to help make sure it fits like a glove.

Minor Adjustments? No Problem.
Some light tailoring you may need:
-Slight bust, waist, or hip adjustments
-Strap tightening or lengthening
-Hem shortening

What to Do If It Doesn’t Fit Exactly Right:
Let us know what’s off and what you’d like changed. We’ll support you (or your tailor) step-by-step with:
-Personalized advice using your photos, videos, or messages
-Clear instructions on how to alter your specific gown
-Tips to maintain the garment’s structure and original design

Optional Alteration Credit
If local alterations are needed, we may offer a one-time credit of $30–$70 USD, depending on the service. To request:
-Send us a receipt from your tailor
-(Optional) Before & after photos
-Contact us at skyler@skyleros.com




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